Why is my Buy List missing some quotes?

In this section, we will show you what to do if product quotes are no longer displayed in your Buy List.

The Customer Success Team avatar
Written by The Customer Success Team
Updated over a week ago

When creating a Requisition from a Buy List and less than the total number of quotes are available to you (i.e. 1/4 for example), there could be several reasons behind this:

1. The Supplier may have been disabled for an individual product on the Buy List as seen in our help guide on how to Disable and Enable a Supplier for a product in a Buy List.
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2. The Supplier may have been disabled on the entire Buy List. Details on how to confirm this can be seen in how to Disable and Enable Suppliers on a Buy List.

3. The Supplier and the Catalogue are linked to an Organisation's 'Parent' account, but not to the 'Child' Organisation's account. To confirm that your Supplier is indeed added to the correct account, see the steps outlined in how to Add a Marketboomer Supplier.


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4. The Supplier may not be added on your Accounts Playable System. (Note - Suppliers will not appear on the Supplier Catalogue tab if the Supplier has not been added to your Accounts Payable System). See step three of how to Add a Marketboomer Supplier.

If you're still drawing a blank after reviewing the above reasons, why not pop us a live chat message or an email on [email protected], and we'll be more than happy to help.
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