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An Informal Supplier is still not visible when trying to raise an Informal Requisition, even after I have successfully imported them into the Accounts Payable hub. Why is this?
An Informal Supplier is still not visible when trying to raise an Informal Requisition, even after I have successfully imported them into the Accounts Payable hub. Why is this?
The Customer Success Team avatar
Written by The Customer Success Team
Updated over a week ago

The following steps must be completed to ensure an Informal Supplier is successfully imported to Purchase Plus:

  • all compulsory fields are filled out when uploading an Informal Supplier Import

  • the Informal Supplier CSV is successfully imported to the Accounts Payable hub

  • the Supplier is added to [My Suppliers]

If your Informal Supplier is still not visible, then there are two options to resolve this:

  1. Assign a business number (ABN) to the new Supplier then import it.

  2. If you want to allocate an ABN to a current Supplier follow the help guide: Add/Update a Supplier Business Number (ABN) to an Informal Supplier

To add multiple Informal Supplier’s, head over to our help document here to find out more.

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