Please see below for your Supplier's Holiday Trading Schedule for December 2023 - January 2024 in the Australia region.
We are gathering and updating this information here for you, please refer to it as needed.
It includes Supplier's name, their Trading Schedule, special Delivery Windows and Ordering Cut offs.
Please discuss any questions or concerns directly with your Suppliers.
Supplier name | Ordering Cut Offs | Trading Schedule | Notes |
Escalate Hospitality Supplies | Trading as normal | Closed on weekends & public holidays |
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Ora Holdings Pty Ltd T/A Ora Foods | Please see trading schedule attached 
| Closed on the following days: Saturday 23/12/23 Sunday 24/12/23 Monday 25/12/23 Tuesday 26/12/23 Saturday 30/12/23 Sunday 31/12/23 Monday 1/1/24 | For all orders, please contact Ora Foods team m: 0419 778 951 |
Vegie Prepi (G.M.N.) | Trading hours: Monday to Friday, 1 am to 5 pm Saturday, 1 am to 5 am | Closed on Public Holidays only (Always closed Sundays) | Office contact is 07 3278 2240, or mobile 0417 704 714 |
T2 Tea | Last Order 2023 - 15/12/2023 Last Delivery Date 2023 - 22/12/2023
2024 First Order 03/01/24 First Delivery date 2024 - 08/01/24
Please see trading schedule attached 
| Closed only on Christmas / New Year Public Holidays: Monday 25/12/23 Monday 1/1/24 | Sales Support will be operating on minimal staff from 27/12/23 - 29/12/23 |
Fino Foods | Please see trading schedule attached  | Closed on the following days: Monday 25/12/23 Tuesday 26/12/23 Saturday 30/12/23 Sunday 31/12/23 Monday 1/1/24 | Office line is the best for any enquiries - 07 3899 9414 |
Master Sweets Pty Ltd | All Christmas product rage orders must be submitted before 17/11/23
All Regular orders must be submitted as per normal with a 5 business day lead time
Last order by the below date  | Closed on the following days: Saturday 9/12/23 Sunday 10/12/23 Saturday 16/12/23 Sunday 17/12/23 Saturday 23/12/23 to Monday 1/1/24 |
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Chef's Hat | Every weekday - Orders must be placed & received prior to 2pm the weekday before.
If order is placed after 2pm Friday, it will be delivered Tuesday. | Shop is open 7 days per week. Office and warehouse weekdays only. | Main Contact REBECCA KNOTT [email protected] 0487700555 |
CleaniQ | Final delivery for 2023 is Friday 22nd December.
All orders must be placed by COB Thursday 21st December. | Shutting down on Friday 22/12/2023 at 3 pm and re-opening Tuesday 2nd January 2024 | Todd Henderson Commercial Manager - 0425 216 466 |
Cacao Wholesaling Pty Ltd | Orders to be placed by 13/12/2023 for delivery before Christmas.
Orders placed after this date cannot be guaranteed to be delivered before Christmas. | Closed from EOD 22/12 - reopening Monday 8/1/2024 | [email protected] or phone 1300 258 828 |
The Comfort Group | Trading as normal | Sleepmaker Office will be closed from the 20th December through to the 2nd January | Urgent enquiries Between the 20th December and 2nd January can be directed to myself – [email protected] |
Juice and Co | Please ensure orders required for Wednesday delivery 27/12/2023 are placed on time to avoid any disappointment, cut off time is 12 pm on Friday 22.12.2023
Please ensure orders required for Tuesday delivery 02.01.2023 are placed on time to avoid any disappointment, cut off time is 12pm on Friday 29.12.2023
Deliver in line with your regular delivery days to your area.
Please see trading schedule attached 
| Closed on the following days: Saturday 23/12/2023 Sunday 24/12/2023 Monday 25/12/2023 Tuesday 26/12/2023 Saturday 30/12/2023 Sunday 31/12/2023 Monday 1/1/2024
| For Regional and Remote sites please allow extra lead times for deliveries due to public holiday.
If you have a standing order scheduled for the public holidays, please contact the office to reschedule. |
Good Nuts | Trading as normal | Closed from 22/12/23-07/01/24 |
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Brownes Dairy | Normal order cut-off times apply.
Please check with your local distributor for cut-off & delivery days, as there may be some local variations.
Please see trading schedule attached 
| Closed on the following days: Sunday 24/12/2023 Monday 25/12/2023 Tuesday 26/12/2023 Sunday 31/12/2023 Monday 1/1/2024 | Brownes Dairy Customer Service Monday – Friday, 8am - 4pm (Not open weekends and public holidays) 1800 675 484 |
Familiar Goods | Trading as normal | We will be open as usual (apart from public holidays) and deliveries will be the same as usual (apart from public holidays) |
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Byrnes Quality Meats | Trading as normal | Open all days except for public holidays |
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Bob & Pete's 100% Yum | Please see trading schedule attached 
| Closed on the following days: Monday 25/12/2023 Tuesday 26/12/2023 Monday 1/1/2024 | All enquiries should if possible go through our office direct on (02) 95505300 |
AMJ Produce | Trading Hours 8am to 4pm | Monday to Saturday Closed Public holidays only | Chris Abbot 83495221 William Allen 0419016574 |
Noisette | All orders will have to be in by 3pm on 23/12/2023 | Delivering everyday except on Christmas Day when we won’t be delivering to some areas | We will need to know the customers to determine if we are going to their area |
Scarborough Wine Co | Our trading hours are Monday to Friday 9am-5pm | Trading as normal | Toll-free: 1300 888 545 |
Southern Fresh | Trading Hours 7am to 3pm | Only closed on public holidays | Lisa Laxton T: 9540 9997 |
Nestle Australia | Please see the attached file  
| Closed on the following days: Monday 25/12/2023 Tuesday 26/12/2023 Monday 1/1/2024
Please see the attached file | Customer Solutions as you would normally via email or on 1800 638 601
We recommend you place orders as early as possible before Christmas to ensure delivery and availability of stock when it is required |
Superior Food Services | Cut off time remains 5pm for next day orders. | Closure Monday 25/12/2023 and Tuesday 26/12/2023 (public holidays only). Business to resume as normal from Wednesday 27/12/2023. Closure Monday 1/01. Business to resume as normal from Tuesday 27/12/2023. | Customer Service team at 03 9538 0800 Hotline until 5pm Monday to Thursday and until 4pm on Fridays |
Top Cut Foods Pty Ltd | Deliveries are Monday to Friday normal trading | Closed on all legislated Public Holidays | Contact info 
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House of Legumes | Trading as normal | Last business day is 22/12/23-8/1/24 Although if there are any urgencies we can arrange for orders | Contact: Esther Davison 0478 769 055 |
Brown Family Wine Group | Delivery schedule- as normal except public holidays. At this stage we have not been made aware of a change to our picking schedule. | Closed public holidays | Sacha Stevens 61 412451332 |
Reward Hospitality | Christmas and Boxing Day Orders should be submitted by Monday 18/12/2023.
New Year While our team are working on 27/12 and 28/12 to submit orders between Christmas and New Years Eve, please have orders submitted as early as possible to avoid potential delays. | Trading as normal | All regional customers should expect ETAs of at least 1 week. With the increase in orders come potential dispatch delays from the warehouses and our carriers will be experiencing increased volumes across the board.
Lessa Aquino-Calista 07 3441 5821 07 3441 5833 |
Rivercity Wholesale Liquor | Trading Hours – 5am to 3pm Monday to Friday | We will be closed on the public Holidays (Christmas Day, Boxing Day & New Years Day) | Main Contact details Scott Crombie & Michael Gonsalves (07 3875 2636) – [email protected] |
Vanity Group |
| Trading as normal |
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World Wine Estates | We currently use Aramex to send wines to Cairns and their cut off for Christmas is December 14th | Trading as normal |
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Lux Wagyu House | Please see trading schedule attached 
| Trading as normal |
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Tip Top Butchers | Trading Hours
December 21st – Standard Hours with last orders for Christmas to be received no later than 3pm.
December 22nd – Standard hours.
December 26th – Taking orders for next day delivery.
December 27th to 29th – Standard Hours
January 1st - Taking orders for next day delivery. | No Deliveries on the following dates.
December 23 December 24 December 25 December 26 December 30 December 31 January 1 | Main Contact details |
Aged Care Linen Specialists | Last dispatch date is Friday 22nd December | We are closed from 12pm Friday 22nd December and re-open on Monday 8th January 2024 | Enquiries during this time should be sent to [email protected] |
Adri's Gingerbread | Trading as normal | Last day at work will be the 20th December and we will reopen on the 8th January | Adri 0404 228 152 |
Sydney Direct Fresh Produce | Please see trading schedule attached 
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| PLEASE CONTACT YOUR SYDNEY DIRECT FRESH PRODUCE ACCOUNT MANAGER FOR MORE INFORMATION
1300 303 041 |
Complete Office Supplies | Trading Hours Monday - Friday 8.30am - 5.00pm | Delivery Schedule - Clients can choose their own delivery date, we don't offer same day delivery though | Jayce Hawkridge Account Manager T: +61 3 6121 4327 |
QPC | Our last day of dispatch will be on Tuesday 19th December 2023.
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Ferndale Food Australia | Trading as normal | Last orders for 2023 (for delivery the following week) Friday 15th December.
Re-Commencement of orders being processed will be Monday 15th January. |
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Accolade Wines | Please see trading schedule attached  
| Trading as normal |
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Satisfine Foods | Last day for deliveries will be Friday 22nd December | Closed for Xmas break from 22nd December 2023 to 8th January 2024 |
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Taronga Almonds | Last production for 2023 will be Monday 11/12/2023
Last dispatch day for 2023 will be Thursday 14/12/2023
First dispatch day for 2024 will be Monday 8/1/2024 | Taronga Almonds Sales Office will remain open for enquiries through to COB Friday 22/11/2023, and reopen Wednesday 3/1/2024. | Deborah Trajanovski 0403823760 |
Melba Fresh Providore Pty Ltd | Please see trading schedule attached 
| Trading as normal |
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