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Mobile Stock Taking
Downloading and Offline Mobile Stock Taking
Downloading and Offline Mobile Stock Taking

Find out how to use the Stock Take mobile application to download your stock counts when you're offline and re-upload at a later date.

The Customer Success Team avatar
Written by The Customer Success Team
Updated over a week ago

Offline Data

There is a link on stock location to manually download stock takes.

Click on the [Refresh] link to download the current stock take, it will display the download time in “Available offline“. When downloading data, there is a pin round image, showing the downloading status.

A pop-up message will show up after the download is completed.

A tick mark will appear, to show the backup data is now available for the stock take.

Note: When you sign out, the local data will be removed.

You can scan barcodes to find products in an offline stock take.

Unsaved Stock Take

When there is a problem with your internet, and you have updated stock counts by using the local data, then these changes will be shown as unsaved stock.

When the internet is connected, you will need to sync all unsaved data manually.

1. Click the [Main Menu] icon and select [Draft Stock Takes].

2. Select stock take from [Unsaved Stock Counts].

3. Select [Sync All] to manually update unsaved stock counts.

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