In Purchase Plus we have two types of Suppliers, Formal & Informal.
Formal Suppliers
Have signed up to Purchase Plus with a Supplier Agreement
Have full access to their Purchase Plus account
Manage their product catalogues/pricing update & send in new products for creation, or they send us their data, and we update catalogues & prices for them
Receive support from Marketboomer Customer Success team via Live Chat, phone & email. Also have in-app access to guided flows that demonstrate how to perform certain tasks, & our Help Guide library
Can link to any Buyer on Purchase Plus, over 16 countries
Receive full & customised Supplier Engagement services when new Buyers onboard to Purchase Plus
Have assigned delivery outboxes to receive their Buyers Purchase Orders
Receive Purchase Orders to their nominated email address, & also directly into their Purchase Plus account
Email Buyer's invoices to their paperless email address or use API integration for invoicing
Have a full suite of snapshots on their Buyer's purchase history, pricing, purchase order summaries & more
Informal Suppliers
Don't have a Purchase Plus account
Are added to Purchase Plus by the Buyer's organisation
Can be invited to join* Purchase Plus by the Buyer
Buyers manage all products & pricing updates with Self-managed catalogues
Don't receive support from Marketboomer Customer Success team
Receive orders via phone/reps/email
May, or may not email Buyer's invoices to their paperless email address
*Email [email protected] to ask your Supplier Relationship Manager to invite them to join Purchase Plus as your new Supplier.