If the invoice was automatically linked to a purchase order it cannot be unlinked within Purchase Plus. You can reach out to the support team using the live chat or by emailing us at [email protected] to assist with your enquiry. However, if it was manually matched by hotel personnel, you just need to delete the invoice and send the copy of the invoice to the hotel's invoicing email address. Find out how to delete an invoice here.

If there is a mistake on the invoice, such as the wrong PO number has been attached, you can delete the invoice and ask the supplier to re-send the invoice with the correct details.