At last, 2020 is drawing to a close - and I think it's safe to say that we're not the only folks happy to see the back of it.
With that in mind, please note that our team will be on some very well deserved leave over the coming two weeks, beginning December 21st 2020 and ending on January 4th 2021.
For any general queries, users now have access to our in-app self-help, details of which can be seen here. For more specific queries, we will continue to provide live chat and email support Monday through Friday during the below hours:
ANZ, UK and Ireland - 0830 - 1700 Sydney time.
Singapore, Malaysia and Vietnam - 0900-1800 Singapore time.
However, please note that our offices will be closed on the following dates:
December 25th and 28th 2020
January 1st 2021
We would like to thank you for your understanding and for being one of our amazing customers for what has been a very testing year for our industry. Thank you for sticking by us, and we look forward to working alongside you and your teams in the year ahead.
Here's to a happy, healthy and prosperous New Year 2021!
Darragh & the Customer Success Team