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Why aren't all Account Codes displayed when adding codes to Purchase Orders or Invoices? And what do I do if I don't know the Department or Account code?
Why aren't all Account Codes displayed when adding codes to Purchase Orders or Invoices? And what do I do if I don't know the Department or Account code?
The Customer Success Team avatar
Written by The Customer Success Team
Updated over a week ago

The 'Department' and 'Account' field in Purchase Orders/Invoices will only display the first 25 available codes. If the required code is not included in the displayed list, please type either the Code, or the Department/Account name in the field to search and select, as shown below.

What do I do if I don't know the Department or Account code?

If the User doesn't know the Department/Account code, enter 3-4 characters (letters or numbers) in the search field and Purchase Plus will suggest matching Department names or account codes.

Note - Purchase Plus is capable of enabling the only codes applicable for each department or location. Please check out this article for more information, Restrict Account Codes by Department.

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