Return Stock to a Supplier

In this article, we will show you how to return inventoried items to a Supplier.

The Customer Success Team avatar
Written by The Customer Success Team
Updated over a week ago

1. Go to [Inventory] [Settings] [External Locations] and click on the Supplier that you want to send the goods back to.

2. In the top left of your screen, click the green [+ New] button, then on  [Stock Adjustments].

In the [Destination] dropdown, select the Stock Location that you want to transfer the goods from. Then click [Save].

3. Enter the Quantities (in cartons or whatever is stated in the 'Count by' column) in negative, as you are returning the products to the Supplier. 

E.g. Put '-1 in' the [Quantity] column to return 1 carton of 24 back to a Supplier, or '-5' to return 5 cartons of 24. Then click [Complete].

Note - Return items to Suppliers in CARTONS, not by bottles, and make sure the quantity you enter is in NEGATIVE as it is returning to a Supplier and not transferring to the stock location.

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